EO Website Grinding to a Halt

Submitted: Saturday, Sep 19, 2009 at 14:34
ThreadID: 72383 Views:3652 Replies:22 FollowUps:27
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Over the last week or so things have been getting very, very slow on this website.

I'm talking about how fast (slow) it loads.

Whether it's opening the site for the first time, or opening a thread, or posting a response, it is taking MINUTES to achieve.

Not seconds, MINUTES. I've actually used a stopwatch and it is MINUTES.

This is on more than one PC in my house.

All other websites I go to, including a lot of other Forums, are lightning fast. I return to EO and I know I have time to make a cup of coffee while it's downloading.

Something is wrong somewhere.

(Now while I post this Thread I'll put the kettle on, cook a roast, wash the car, maybe have a nap)

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Reply By: Member - Fred B (NT) - Saturday, Sep 19, 2009 at 14:40

Saturday, Sep 19, 2009 at 14:40
Unfortunately I have noticed the same thing.... for a little while, I did think it was a local problem... which happens occasionally. But not this time. I intended to send them an email... but now that is posted as a thread... I won't have to... (:
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Reply By: Sir Kev & Darkie - Saturday, Sep 19, 2009 at 14:41

Saturday, Sep 19, 2009 at 14:41
GB,

I think it is very temperamental as some pages load super quick while others are just plain sloooooooooooooooooow.


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Reply By: oldpop - Saturday, Sep 19, 2009 at 14:50

Saturday, Sep 19, 2009 at 14:50
Gone Bush

Its all to do with all the third party software used to see who is looking at what adds that are linked to the pages that you are viewing its collects your IP address of your computer so they know what you are doing while logged on

Regards

Oldpop
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Reply By: ExplorOz - David & Michelle - Saturday, Sep 19, 2009 at 14:58

Saturday, Sep 19, 2009 at 14:58
I have been working on it for the last week or so. I am a little confused where the issue resides and it seems worse in WA than the east coast. There are two areas I am working on at the moment to see what happens as this issue has only occurred in the last 8 days. I had a suspicion that someone was running a program to extract the site contents page by page at a very high rate and I am still investigating this. Anyway still working on it so please drop me a PM if there is something really slow at any stage - I do have monitoring running however it does not trigger for the 20-60 sec type issues.
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Follow Up By: Member - Doug T (NT) - Saturday, Sep 19, 2009 at 15:03

Saturday, Sep 19, 2009 at 15:03
Hiya David
It seems to work ok here at Adelaide River on Bigpond Wireless, but I will add at times it takes a while for the insert Image box to load up then other times it's like grease Lightening.

I shouldna said that, they'll all want to move here now.

.
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Follow Up By: ExplorOz - David & Michelle - Saturday, Sep 19, 2009 at 15:06

Saturday, Sep 19, 2009 at 15:06
Great Doug,

I note actually that in the last 24 hours it has been constantly fast from all my testing - I had actually thought I had the problem solved yesterday afternoon and still at this stage my testing shows it to be so but if it is not then I have some more work to do.

Thanks for your note it helps when there is some good and not all bad!
DM
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Follow Up By: Member - MUZBRY(Vic) - Saturday, Sep 19, 2009 at 16:07

Saturday, Sep 19, 2009 at 16:07
Gday David
Didn't you have the same problem last year ?
Murray
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Follow Up By: Member - Malcolm (Townsville) - Saturday, Sep 19, 2009 at 18:44

Saturday, Sep 19, 2009 at 18:44
Hi David

I hit reply at 6.35 and it presented the edit window at 6.37 (painfully slow).

I have experienced the same behaviour a few times in the last week. "Solution" - I just click off and come back later. - frustrating.

This afternoon - no problems.

It just seems like your server is indexing files or doing a virus scan and everybody else can just wait. I know that is not YOUR intention.

May have to upgrade from the ol 286 ;-)

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Follow Up By: Bonz (Vic) - Saturday, Sep 19, 2009 at 20:53

Saturday, Sep 19, 2009 at 20:53
286? Geez you speed demons... My 8086 IBMPC is doing just fine here
.
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Reply By: Richard Kovac - Saturday, Sep 19, 2009 at 15:15

Saturday, Sep 19, 2009 at 15:15
GB

Same here. To help David, when it happens look at the status bar and write down what it say, or print screen and sent it to him

All so I find a small yellow triangle in the left hand corner of the status bar, if you click on it it will display the error message and then print screen or Alt Print screen and send him the image.

This is what I have been doing and a lot of time this help things get sorted out.

I also fine the site very slow, and some times I just have to close it down and walk away..

Richard
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Reply By: MEMBER - Darian (SA) - Saturday, Sep 19, 2009 at 15:18

Saturday, Sep 19, 2009 at 15:18
Here in Adelaide (not the river :-o) via my ISP Adam, it's largely been fine in recent times - just a couple of slow loads only, in the past 24 hours.
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Reply By: Member - The Crow (QLD) - Saturday, Sep 19, 2009 at 15:38

Saturday, Sep 19, 2009 at 15:38
Have noted the same thing here in Tmba. Just loaded a reply on another subject was not loading so tried again, now 2 replys on the link the same.
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Reply By: Member - Mark G Gulmarrad - Saturday, Sep 19, 2009 at 15:53

Saturday, Sep 19, 2009 at 15:53
all good over here on the east coast..........it been working fine.
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Follow Up By: ExplorOz - David & Michelle - Saturday, Sep 19, 2009 at 15:55

Saturday, Sep 19, 2009 at 15:55
Mark,
Thanks for that comment it reaffirms some results I have been seeing with East Coast vs West Coast. This narrows down the problem to a single thing and I will test this on Monday when I have an office full of people so that we can gauge the results. Thanks.
DM
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Follow Up By: Maîneÿ . . .- Saturday, Sep 19, 2009 at 20:26

Saturday, Sep 19, 2009 at 20:26
Boys, that's the reason some of us choose to live in the West
because life IS much slower, just the way we enjoy it :)

(couldn't resist it - but I've no hassles with a slo site)

Maîneÿ . . .
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Reply By: Member - Danielle T (WA) - Saturday, Sep 19, 2009 at 16:25

Saturday, Sep 19, 2009 at 16:25
Ive found it slow when trying to scroll down the page and the status bar says the following:
Waiting for http://view.atdmt.com/2DI/iview/152019035/direct;wi.728;hi.90/01?rand=894160734263&click=http://media.sensis.com.au
Dont know if that helps you David. I too am WA based.(Perth)
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Reply By: Member - John (Vic) - Saturday, Sep 19, 2009 at 16:42

Saturday, Sep 19, 2009 at 16:42
David
Opening threads or posting a response to a thread have certainly been slow this past week or so.
Normally I have no issues but something is definitely wrong at the moment.

I used the Trader the other night to place an advert and it was also taking a minute or so for the system to respond, load and accept/display the page.

I thought you may have been doing some site works??

Why would someone be downloading the whole site??
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Follow Up By: Member - John (Vic) - Saturday, Sep 19, 2009 at 16:43

Saturday, Sep 19, 2009 at 16:43
I'm in Melbourne also on ADSL.

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Reply By: Member - steveinoz (NSW) - Saturday, Sep 19, 2009 at 17:13

Saturday, Sep 19, 2009 at 17:13
David. I'm in Sydney. Superfast Bigpond Wireless. ( Max signal strength) I get slow responses loading for the first time and when I want to post items. It may be that this happens when the airways are busy. When it is slow, it is realy slow.

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Follow Up By: Member - Mike DID - Sunday, Sep 20, 2009 at 07:32

Sunday, Sep 20, 2009 at 07:32
Also in Sydney - all websites are responding quickly except this one - at times.

I sent a reply to another thread here and I waited over a minute for it to load.

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Follow Up By: Member - Mike DID - Sunday, Sep 20, 2009 at 07:34

Sunday, Sep 20, 2009 at 07:34
. . the one above took 22 seconds to submit.
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Follow Up By: Member - Mike DID - Sunday, Sep 20, 2009 at 07:41

Sunday, Sep 20, 2009 at 07:41
Clicked on the Forum Home page - it finished loading 95 seconds later.
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Follow Up By: Member - Mike DID - Sunday, Sep 20, 2009 at 07:44

Sunday, Sep 20, 2009 at 07:44
Clicked on the Forum home page again - it took 8 seconds to load.

The only consistency is that the time taken is very inconsistent.
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Follow Up By: Member - Mike DID - Sunday, Sep 20, 2009 at 09:01

Sunday, Sep 20, 2009 at 09:01
Clicked on the Forum Home page - took 109 seconds to load.

Clicked on Open Thread (this one) - took 62 seconds.

Clicked on Reply - took 3 seconds.
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Follow Up By: Member - Mike DID - Sunday, Sep 20, 2009 at 09:02

Sunday, Sep 20, 2009 at 09:02
Clicked SUBMIT - took 31 seconds.
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Follow Up By: Ozboc - Monday, Sep 21, 2009 at 07:14

Monday, Sep 21, 2009 at 07:14
This post has been read by the moderation team and has been moderated due to a breach of The Moderation Complaints Rule .

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Follow Up By: Member - Mike DID - Tuesday, Sep 22, 2009 at 07:20

Tuesday, Sep 22, 2009 at 07:20
Right now, everything happens in less than 2 seconds.
.
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Follow Up By: Member - Mike DID - Tuesday, Sep 22, 2009 at 07:21

Tuesday, Sep 22, 2009 at 07:21
. . . except SUBMIT, which took 7 seconds, but I conside that reasonable.
.
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Reply By: River Swaggie - Saturday, Sep 19, 2009 at 17:17

Saturday, Sep 19, 2009 at 17:17
Yep replying to posts hav been very slow,I havnt loaded my snapshot software so havnt been able to send any server errors (had a fair few too)..If people were able to do this David and send you the errors would it help ???...Also if so does anyone know of free snapshop software so people can download to help ??????
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Reply By: gke - Saturday, Sep 19, 2009 at 18:52

Saturday, Sep 19, 2009 at 18:52
Been very slow here in Qld. off and on .Just now it was quick to load EO then a couple of minutes to load forum then half a minute to load Post Reply. Over recent days it has been inconsistent often not loading EO and I just give up. Graham.
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Reply By: DIO - Saturday, Sep 19, 2009 at 19:51

Saturday, Sep 19, 2009 at 19:51
I have not experienced any problems of late with slow loading etc. Suggest you have a look at your service provider and how much bandwidth they actually make available for 'joe average'. During 'business hours' most providers look after their corporate customers at the expense of the private (you/me/we/us etc) customers.
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Reply By: Member - Old Girl (QLD) - Saturday, Sep 19, 2009 at 20:12

Saturday, Sep 19, 2009 at 20:12
Same in Imbil Q last night shocking. Tonight great. I have 5g Telstra air card.
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Reply By: Maîneÿ . . .- Saturday, Sep 19, 2009 at 20:35

Saturday, Sep 19, 2009 at 20:35
My complaint is with the 'thing' called "spell check" ??

I find it's absolutely useless as it's just sooo slow at opening
It gives the message:

"Server Error in '/' Application
Index was outside the bounds of the array"

every time I use it

So I write in 'word' and paste to the 'reply box'
Heaps faster and it works every single time

Maîneÿ . . .
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Follow Up By: Richard Kovac - Saturday, Sep 19, 2009 at 23:28

Saturday, Sep 19, 2009 at 23:28
yer Maîneÿ

I have an issue with "spell check" as well it always seems to spell my words wrong... LOL

Richard
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Reply By: mikehzz - Saturday, Sep 19, 2009 at 20:44

Saturday, Sep 19, 2009 at 20:44
Hello,
In my experience, the slowness (is that a word?) is because the site is hosted on a windows server using asp.net. I'm not anti windows or asp for that matter but I have noticed on many asp.net sites, that the response is a lot slower than similar Apache/PHP based sites.
The site is very complex and has high traffic which just adds to the problem. It would be a massive job to change it now....

Lets hope that Microsoft put out a speed fix for their web hosting platform.

Mike
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Reply By: Member -Paul M (WA) - Sunday, Sep 20, 2009 at 10:33

Sunday, Sep 20, 2009 at 10:33
internet speeds in aus are slow from the word go , can,t wait until photonics
chip router 1TB SECOND www.cudos.com
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Reply By: Member - Malcolm (Townsville) - Sunday, Sep 20, 2009 at 12:27

Sunday, Sep 20, 2009 at 12:27
David, this may help (from 2 minutes ago). Clicked on a post and waited and waited and waited until timeout.

Server Error in '/' Application.
--------------------------------------------------------------------------------

Unknown UrlRewritingProvider RegEx in list of rules
Parameter name: providerName
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: Unknown UrlRewritingProvider RegEx in list of rules
Parameter name: providerName

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[ArgumentException: Unknown UrlRewritingProvider RegEx in list of rules
Parameter name: providerName]
UrlRewritingNet.Web.UrlRewriting.CreateRewriteRule(String providerName) +162
UrlRewritingNet.Web.UrlRewriteModule.Init(HttpApplication context) +228
System.Web.HttpApplication.InitModulesCommon() +65
System.Web.HttpApplication.InitModules() +43
System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers) +729
System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context) +298
System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context) +107
System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr) +289




--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053
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Follow Up By: mikehzz - Sunday, Sep 20, 2009 at 21:42

Sunday, Sep 20, 2009 at 21:42
This means that the site has been deployed with debug=true in the web.config? That will slow the site down considerably.

Any web masters reading this?
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Follow Up By: ExplorOz - David & Michelle - Monday, Sep 21, 2009 at 18:21

Monday, Sep 21, 2009 at 18:21
Mike,

I can assure you that web.config has debug=false - this error is the result of a url rewritter that get installed as a http module at a higher level and occurs after a WP recycle.

Thanks anyway - I think I have found the problem and the site has been very happy for the last 3 hours running at full speed. As you seem to know I have made some tuning changes to the Worker Process recycling setup. We had a leaky mem app in the mapping system and I have moved this to another hosting slot and changed the WP recycling which seems to have made all the difference in the world.

Have a good one.
DM
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Follow Up By: Gone Bush (WA) - Monday, Sep 21, 2009 at 19:10

Monday, Sep 21, 2009 at 19:10
I notice my mem app leaking as I get older too.

I'm glad I ain't too scared to be lazy
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Follow Up By: Member - John (Vic) - Monday, Sep 21, 2009 at 19:49

Monday, Sep 21, 2009 at 19:49
"Worker Process recycling setup"

Isn't that those blokes imported on 457 Visas?? :-))

P.S. It does seem much better now.

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Reply By: ExplorOz - David & Michelle - Monday, Sep 21, 2009 at 18:22

Monday, Sep 21, 2009 at 18:22
I think I have found the problem and the site has been very happy for the last 3 hours running at full speed. If you see any latencies now please let me know ASAP.

Have a good one.
DM
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Follow Up By: landseka - Monday, Sep 21, 2009 at 20:02

Monday, Sep 21, 2009 at 20:02
Hi David

We're running a laptop (Vista) and using IE8 and a desktop (Vista) running Firefox and having problems on both machines loading the website. Taking us about 20 seconds to get the forum page and about 32 seconds to load this page.

We're on a 1500 speed fast broadband.

Also we're in Bunbury.

Cheers
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Follow Up By: That Troopy Bloke (SA) - Monday, Sep 21, 2009 at 20:14

Monday, Sep 21, 2009 at 20:14
Yep, still rubbish here too.

This is the single most problematic site that I visit on the internet....and it's the only one that I pay for.
It's just crap, and I'm over it.

That is all.

Cheers
Glenn
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Follow Up By: ExplorOz - David & Michelle - Monday, Sep 21, 2009 at 21:16

Monday, Sep 21, 2009 at 21:16
I can assure you 100% that the system performance since 2PM WST has been sub second to all requests - I have even removed some ad delivery to ensure that all load events trigger in the fastest fashion possible. I have run tests on the east and west coast every few minutes to capture response times and I am sure we are rendering with only seconds response time.

I am curious as to your situations and would be happy to assist in anyway I can however there are so many variables on the net that it is impossible to cover everything for everyone all the time.

Landseka - I rendered this page in less than 2 seconds when I just opened it - On this session I used Firefox on Vista - I just hit my IE on Vista and rendered the same page in about 2.4 seconds. I know this does not help you but I am confident in the server deliver now (thank goodness) so I wonder if there is something else running or happening on your machines - do you have a good AV and spy ware system running? Maybe try disabling your internet security system just for a moment to see if this makes any difference - A number of the main stream commercial security suites are a total waste of money and system resources but some of the parts of these are a must so it is difficult for me to advise you on these however try disabling it just for a short period to see if your systems improve. I suspect you are running to same software on both system (as this is what I would do) so see what happens with this and let me know. As try the flash update documented below - it really solves a lot of performance issues.

Glenn,
Can you give me any more data on this subject - I can try to help If you want me to so let me know some more - what pages, what browser, what security system, is your computer updated with windows update, security signatures etc. Oh and the most import of all the speed issues that there has been on the net for the last 8 months - can you please update your flash player to the latest - visit here and see how you go - Flash Update - you may think this is rubbish but if you have not updated this manually for the last few months give it a go and let me know.

DM
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Follow Up By: mikehzz - Tuesday, Sep 22, 2009 at 00:17

Tuesday, Sep 22, 2009 at 00:17
Hello David,

I hope you don't think that I am being critical of the site as I am not. I think it is well designed and informative. I don't pretend to be a .net expert, but I have developed quite a number of asp.net sites and unfortunately I have always found them to be on the slow side performance wise, which is a shame because they are a hell of a lot easier to develop when compared to the linux variety.
By the way, it took what seemed like forever to load the follow up form to write this.
I'm afraid that if we use the platform then we are at the mercy of Microsoft's tendency to bloat things to the whazoo.
Having said all that, it won't deter me from continuing to enjoy the site.

Mike
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Reply By: Gone Bush (WA) - Wednesday, Sep 23, 2009 at 18:35

Wednesday, Sep 23, 2009 at 18:35
What's everyone's opinion now.

I've downloaded the latest Flash player but on two separate PCs in the house the site is still slow.

Sometimes it just hangs and hangs and I go to another site. When I come back to click on EO it's not too bad.

Beats me.

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Follow Up By: Member - Mary W NW VIC - Wednesday, Sep 23, 2009 at 20:09

Wednesday, Sep 23, 2009 at 20:09
It's a little better tonight in Mildura but has been so bad just had to go elswhere,
Cheers,
Mary
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Reply By: landseka - Thursday, Sep 24, 2009 at 15:00

Thursday, Sep 24, 2009 at 15:00
This site still sucks for speed, I just waited 4 minutes from clicking "submit" on a post I was replying to, to when it went on.

I am sure I would be more p'd off if I was paying to access the site.

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